Mobile Phone Tips

Difficulty sending/receiving emails from your iPhone

 If you are using two or more devices to access the same email account, you may be experiencing lock-out issues. To stop this from happening:

• Ensure you are not leaving your computer’s email application open and increase the interval to fetch mail on your computer and iPhone.

• To change this setting on your iPhone, click Settings > Mail, contacts, calendar > Fetch New Data.

If you are still having problems sending and receiving emails, you may need to check your SMTP settings.

·         Click Settings > Mail, contacts, calendar.

·         Under Accounts, click the account you’re trying to use.

·         Click the SMTP server. Select On on the On/Off slider.

·         Return to the SMTP screen. If additional items are listed under other SMTP servers, turn those on as well.

If this still has not solved the issue, then restart your iPhone or take it to an Apple store.